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Norton Software Store > Premium Services

Expert computer help from the name you trust.

We understand that your computer is an important part of your life. If you have a virus, a slow computer, or you need help installing your Norton product, we can help you get back on track quickly. Let Norton help!

How It Works

A Norton expert will securely connect to your computer over the Internet. We'll run comprehensive scans to detect threats and performance issues. Then we'll review the results with you and recommend solutions to solve your PC problems.

PC Jump Start Service

Get your PC running like new

$109.99

Use within 30 days*

PC Power Boost Service

Speed up your computer

$69.99

Use within 30 days*

Expert Installation Service

Convenience and confidence that the job is done right

$39.99

Use within 30 days*

Green PC Service

Go Green, Save Green

$19.99

Use within 30 days*

Special Offers

Norton 360 Version 3.0 + PC Jump Start Service Bundle

Stay protected get your PC running like new

$139.98

Norton AntiVirus 2009 + Expert Installation Service Bundle

Winning protection against malicious threats PLUS live Norton™ installation support

$59.98

* Norton Premium Services are one time services that are subject to Symantec's Norton Premium Services Terms&Conditions found here. Norton Premium Services will expire 30 days after your purchase date.

Green PC Service

Help Conserve energy and your budget

$19.99

Our Experts will optimize your power management settings based on how you use your computer. Go fast, stay safe, expect more. †

If you want to:

Save money on your electric bill

Reduce your PC's power consumption

Let us:

Speak with you to learn about your computing habits

Configure your system settings to maximize power usage

Symantec expressly disclaims all warranties of any kind related to Norton Premium Services which includes Norton Green PC Service (the “Support”), whether they be express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, or noninfringement. Symantec makes no warranties that: (i) the Support will meet your requirements, (ii) the Support will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Support will be accurate or reliable, (iv) the quality of any support, products, services, or information purchased or obtained by you through the Support will meet your expectations, and (v) any errors in the Support will be corrected. Use of any associated software, materials, and/or data downloaded or otherwise obtained by you through the use of the Support are at your own discretion and risk. Symantec does not warrant third-party products.

† Please note that your entitlement will expire after 30 days from purchase date. Savings based on estimated retail prices if products were purchased separately. Additional cost for more than one PC installation.

Green PC Service

Help Conserve energy and your budget

$19.99

Our experts will remotely tune up your PC to maximize its speed and daily performance. Go fast, stay safe, expect more. †

If you want to:

Save money on your electric bill

Reduce your PC's power consumption

Let us:

Speak with you to learn about your computing habits

Configure your system settings to maximize power usage