- What affiliate network is the Symantec Affiliate Program on?
- Are there any costs to join the Symantec Affiliate Program?
- How does the Symantec Affiliate Program track affiliate sales?
- What if a potential customer doesn't buy right away but comes back to the site later to make the purchase?
- Do I have to create my own ads and artwork to promote the Symantec products?
- Can I promote the Symantec products in Paid Search ads?
- How does the sign-up process work?
- What are featured products?
- Which Symantec Online Stores are participating in the Affiliate Program?
- Where can I find the most current Special Terms and Conditions for the Symantec Affiliate Program?
- Still need help?
The Symantec Affiliate program is hosted on the Digital River oneNetwork 2.0. Digital River manages a variety of affiliate programs on multiple networks and offers highly optimized programs to potential affiliates.
No. Access to the Digital River oneNetwork 2.0 is free to affiliates.
Affiliate sales are tracked through the use of the buy URL's that you place on your website or in your promotions. When a potential customer clicks on your ad and visits the symantecstore.com store, a cookie is dropped to track any affiliate sales that are derived from this visit.
The cookie that is dropped to track affiliate sales activity by a potential customer persists for 30 days. Any sales purchased by that customer within that timeframe will result in a tracked affiliate sale. Note - If customer traffic is driven by another affiliate after the initial visit, the sale will be tracked to the most recent affiliate ad.
No. Through the Digital River oneNetwork 2.0, Symantec will provide you with banners, text links, box shots and product copy for you to compile an ad or promotion that works well in your website or emails.
No. There are restrictions to promoting the Symantec products in the search engines like Google and Overture. If you are interested in pursuing this promotional channel, you must contact the affiliate program managers by emailing symantecaffiliate@digitalriver.com and receive prior authorization from Symantec. See the Symantec Affiliate Program Special Terms and Conditions for more information.
- You will need to fill out the application information to become an affiliate on the Digital River oneNetwork 2.0 before you can post any code for the program.
- If accepted into the network, you will receive your log-in and password information in an email from the Digital River oneNetwork 2.0.
- Your application to the Symantec Affiliate Program has been automatically submitted and is now under review.
- If you are approved into the Symantec Affiliate program, you will be notified in an email and you will immediately have access to view all of the Symantec Affiliate Program collateral.
- You will then be asked to review and accept Special Terms and Conditions specifically designed for the Symantec Affiliate program.
Featured products qualify for a commission rate of 18% of net. Currently, featured products in the US, the UK, Australia, France and Germany are Norton AntiVirus 2006 and Norton Internet Security 2006.
The United States, the United Kingdom, Australia, France, Germany, Italy, Spain and the Netherlands online stores are participating at this time. Other Symantec online stores will be participating at a later date. Please continue to stay tuned for program expansion.
Symantec's most current Special Terms and Conditions can be found here .
Contact us at symantecaffiliate@digitalriver.com