Where do I find my downloaded product?
If you recently downloaded a Symantec consumer product that runs on the Windows operating system, you downloaded two files, the product file and the Download Manager file. The presence of the product file on your hard drive shows that you completed the download process. After finding the product file, double-click the file name to start the installation process.
To find the product file for a Symantec "2005" product, look for the appropriate file (from the following table) on your Windows desktop. If you changed the location to which the file was saved, search the hard drive for the file name.
| Symantec "2005" consumer products and versions | Product file |
| Norton AntiVirus, full version, trialware, and upgrade | NAV11ESD.exe |
| Norton AntiVirus 3-User Pack, full version, trialware, and upgrade | NP11ESD.exe |
| Norton AntiVirus for Handhelds, full version, trialware, and upgrade | SAH_ESD.exe SAH_TRI.exe SAH_ESD.exe |
| Norton Internet Security, full version, trialware, and upgrade | NIS_Retail.exe |
| Norton Internet Security Professional, full version and upgrade | NISP2004.exe |
| Norton AntiSpam, full version, trialware, and upgrade | NASESD.exe |
| Norton Personal Firewall, full version, trialware, and upgrade | NPF_Retail.exe |
| Norton Password Manager 2004, full version, trialware, and upgrade | NPM2004tb15.exe |
| GoBack Deluxe | GBD400b290.exe |
Still need help? Contact Symantec Store Customer Service