If you recently downloaded a Symantec consumer product that runs on the Windows operating system, you downloaded two files, the product file and the Download Manager file. The presence of the product file on your hard drive shows that you completed the download process. After finding the product file, double-click the file name to start the installation process.

To find the product file for a Symantec "2005" product, look for the appropriate file (from the following table) on your Windows desktop. If you changed the location to which the file was saved, search the hard drive for the file name.

Symantec "2005" consumer products and versions	Product file
Norton AntiVirus, full version, trialware, and upgrade	NAV11ESD.exe
Norton AntiVirus 3-User Pack, full version, trialware, and upgrade	NP11ESD.exe
Norton AntiVirus for Handhelds, full version, trialware, and upgrade	SAH_ESD.exe SAH_TRI.exe SAH_ESD.exe
Norton Internet Security, full version, trialware, and upgrade	NIS_Retail.exe
Norton Internet Security Professional, full version and upgrade	NISP2004.exe
Norton AntiSpam, full version, trialware, and upgrade	NASESD.exe
Norton Personal Firewall, full version, trialware, and upgrade	NPF_Retail.exe
Norton Password Manager 2004, full version, trialware, and upgrade	NPM2004tb15.exe
GoBack Deluxe	GBD400b290.exe

Still need help? Contact Symantec Store Customer Service