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How do I determine my eligibility for purchasing an upgrade?

You are eligible to buy an upgrade to your Symantec product at a reduced price if your purchase meets all of the following requirements:

• The Symantec product that you already purchased qualifies for an upgrade discount.
• The new Symantec product that you want to purchase qualifies for an upgrade discount.
• You have the Symantec product's serial number or part number, or other proof of purchase that is described here.

Getting the upgrade discount does not require upgrading to a new version of the same product. For instance, if your current product is Norton AntiVirus 2003 (standard edition) and you want to upgrade to Norton SystemWorks 2004 Professional, the upgrade discount applies.

Still need help? Contact Symantec Store Customer Service